Customer Account Manager

This driving computerized gaming organization has encountered remarkable development that is just set to proceed. With a substantial, consistently developing arrangement of gaming brands, their worldwide players are in the millions. Having as of late renovated their sprawling, focal London HQ, their creative approach is driven by gifted in

  • house advancement and investigation.

    Their have an astounding, fun culture supported by their extremely present day office which has break out territories with ping pong and pool tables, coolers brimming with brew, wine and soda pops, week by week get

  • togethers, sports groups, family get together and performers flying by!

    Because of exponential development, up to three opening have turned out to be accessible inside the Spanish showcasing group. You will be in charge of supporting and offering VIP encounters to a scope of web based gaming and clubhouse clients.

    Note this is a telephone based part albeit no chilly calling as you will address existing clients.

    You will be in charge of:

    • Customer maintenance
    • Customer reactivation
    • Customer procurement
    • Promoting prize giveaways
    • Monitoring and following your customer base
    • Congratulating enormous victors and understanding non
    • champs

    You will be prepared completely on inside CRM frameworks, the full gaming item suite and how the advancements function. You will likewise get the opportunity to take in about the client obtaining and maintenance side of showcasing and get preparing from an ex BBC mentor on delicate aptitudes advancement, for example, influence, transaction and relationship administration.

    The pay begins at ?24K and you can acquire a further 20% to finish everything.

    Searching for

    • Fluent in Spanish to an abnormal state. Some portion of the meeting will be completed in Spanish and you will address Spanish clients constantly
    • Experience of attempting to targets, regardless of whether via telephone or face to face
    • Capable of working with information and spreadsheets
    • Highly sorted out and ready to organize your workload
    • Target driven
    • High levels of compassion and tolerance and involvement in compromise
    • Ability to work independently